Click on any of the frequently asked questions below to get answers to all your questions. Still need more help? Send us a message from the Contact Form on the right hand side. Someone from our team will get back to you as soon as possible. We’d love to hear from you!
Interested in learning more about CustomShow?
WHAT IS CUSTOMSHOW?
CustomShow is a powerful presentation platform for enterprises to create, manage, and deliver a library of multi-media sales collateral. It smoothly streams content (including rich video and animations) across iPads, PCs, Macs, and the Web, and easily enables our users to quickly create amazing looking custom presentations by dragging and dropping approved content. The result looks like video but is editable like PowerPoint. The system also provides useful tracking information that lets sales and marketing people know who is viewing their slides and videos.
WHY DOES MY BUSINESS NEED SOMETHING OTHER THAN POWERPOINT OR KEYNOTE?
While PowerPoint or Keynote may be fine for individuals who are creating presentations, enterprises require a completely different suite of tools to meet their growing needs. Corporations with hundreds or thousands of employees need to ensure the constantly changing content their employees are using looks amazing, is on-brand, up to date, and compliant – across the entire organization. For over 15 years, our software has been helping some of the worlds most prestigious companies gain real-time control over their presentations.
HOW DO YOU KEEP PRESENTATIONS SECURE?
Are you emailing your presentations? If so, they’re not secure at all. CustomShow allows you to share presentations as links which may be tracked, expired, and updated. The result is more control over who sees what.
WHAT FILE FORMATS CAN WE USE?
Images: JPG, PNG, BMP, GIF
Videos: MPG, MOV, AVI, FLV, MP4, WMV, MPEG, M4V
Fonts: TrueType, OTF
PowerPoint: PPT, PPTX
HOW DO WE GET STARTED?
Click the link at the bottom of the page to be contacted by a CustomShow representative, or call us at 212-255-5300.
CAN WE USE OUR OWN DESIGN TEAM?
Yes! In fact, many of our clients use either their own in-house or third-party design teams to create their initial slide library. Day-to-day updates can then be made by normal human beings (who aren’t designers or programmers). Don’t have a design team? We can help! Learn more at salesgraphics.com.
TRAINING AND SUPPORT?
CustomShow offers unlimited training and support to our subscribers. Our goal is to provide all the tools necessary to ensure your organization gets the most value out of the software.
WHICH BROWSERS WORK BEST?
We support all browsers, including but not limited to: FireFox, Safari, Google Chrome, and Internet Explorer.
DO I NEED AN INTERNET CONNECTION TO PRESENT?
Not at all! We ensure the presentations live on the respective devices (PCs, Macs, iPads) so you’ll never be in a situation where you cannot present your material.
DOES IT WORK ON A MAC AND A PC?
Yes, and the fonts are embedded so the slides look the same on both platforms. Plus the slides look the same on iPads and the Web.
DOES THIS WORK WITH POWERPOINT?
CustomShow imports PowerPoint, so your team can load existing slides into the system quickly. CustomShow also exports PowerPoint in case your client requests it (but it’s much more useful to share presentations as links so you can track who’s viewing them).
HOW DO YOU HANDLE THE FONTS ACROSS DIFFERENT PLATFORMS?
CustomShow allows TrueType and OTF fonts to be embedded, so text looks the same on PCs, Macs, iPads, and the Web.
DO WE HAVE TO COME BACK TO YOU EVERY TIME WE WANT TO MAKE A CHANGE?
No. CustomShow has been designed so that presentations are easily editable. There’s no need to come back each time you need to make a change to your deck.
OUR SALES TEAM ISN’T VERY TECHNICALLY SAVVY, HOW EASY IS IT TO USE YOUR INTERFACE?
Our software has been designed with non-technical people in mind. The easy-to-use drag and drop interface combined with the familiar text box editor (think “standard” presentation software) ensures even the least tech-savvy employee will be able to create amazing-looking custom presentations in no time.
HOW MUCH STORAGE AND BANDWIDTH DO I GET?
We offer our subscribers unlimited storage and bandwidth.
HOW MUCH DOES IT COST?
Please contact a CustomShow representative to learn more.
HOW DO YOU INTEGRATE WITH SALESFORCE.COM? WHAT DOES THAT MEAN?
CustomShow currently hooks into Salesforce.com using email functionality. Users enter their bcc: address once, and then every user interaction is automatically tracked in Salesforce.com.